Be Aware of Counterfeit Products and Websites
We at Athena Cosmetics are committed to stopping the sale of counterfeit and “black market” RevitaLash® Cosmetics products. Our first priorities are, have always been, and will continue to be customer safety and regulatory compliance. We recognize that customer safety and satisfaction are fundamental to your product experience, and our company’s continued success, and as such we take the sale of tampered products and knock-offs or counterfeit versions of our products very seriously, and we will continue to take the necessary steps to protect the brand and the consumer experience worldwide.
As the global leader in our category, and a growing and increasingly in-demand brand, we are aware of the persistent problem of unauthorized websites that are selling what look like RevitaLash® Cosmetics products. In this modern Internet age, it is not as difficult as it used to be for scam artists to fake our packing (boxes and tubes), product, and our logos in an attempt to fool unsuspecting consumers. We have personally discovered counterfeit products that look very convincing. Many of the products sold on these websites have been opened, are not shrink-wrapped, are not our formulas, come in damaged and/or expired boxes (or no box at all), lack our inventory control numbers, contain misspellings, and more. These products could be counterfeit, or at the very least, may have been tampered with and as such, we encourage you to take a “buyer beware” approach and only purchase your RevitaLash® Cosmetics products through Authorized RevitaLash® Cosmetics Resellers to ensure your safety, and protect your investment.
Auction sites such as eBay, Alibaba, and Aliexpress cannot guarantee the authenticity of the products sold on their sites, and we cannot authenticate products bought in this way.
Real or Fake? Can you tell the difference?
Below are a few tips on how to shop authentic RevitaLash Cosmetic products:
Think your product may be counterfeit? Reach out to our customer care team at firstname.lastname@example.org or contact us at 877-909-5274.